Privacy Policy

Welcome to Yuan Pay Group! We highly value your privacy. Please carefully read our Privacy Policy to have a better understanding of our policies and how we handle your information.

By accessing or using our website, you acknowledge that you have read, understood, and consented to the collection, storage, and use of your data as described in this Privacy Policy. Please do not use this website if you do not agree with any of this Privacy Policy.

What information does Yuan Pay Group collect from you?

We collect two types of information - personally identifiable information and non-personally identifiable information - to ensure your safety, positive user experience and access to reliable cryptocurrency trading services. This can include identity data, social identity data, contact data, financial data, transactional data, technical data, profile data, marketing data, and more. There are also special types of sensitive data, including ethnic origin, a visual image of your face, health data, sexual orientation, and religious beliefs.

Note that personal information that can lead to the identification of a living individual, known as a data subject, is defined as personally identifiable information. Non-personally identifiable information, on the other hand, includes generic data, logs, and others.

We may require the following information about you, including but not limited to:

(a) Personally Identifiable Information

  • Name
  • Address
  • Financial situation

(b) Non-personally Identifiable Information

  • Demographic data (age, race, gender)
  • IP address

How do we collect your data?

We use different methods, including but not limited to:

  • Direct interactions (filling in forms, sending emails);
  • Automated technologies (browsing actions and patterns);
  • Other methods.

What does Yuan Pay Group do with the information collected?

We collect your information for the following reasons:

(a) to create a trading account and connect you with a broker;

(b) to have a better understanding of your demands so that we can enhance our services;

(c) to maintain internal records;

(d) to personalise our webpage based on your preferences;

(e) to communicate with you regarding our website’s updates and other relevant information;

(f) to help you make an informed decision about our marketing services and your rights;

(g) to avoid suspicious behaviours that might be seen as fraud;

(h) to resolve disputes and answer queries;

(i) other reasons.

Do we share the information we collect with third parties?

We process your information with our partners to provide better trading services. Your information may be shared with current and future associated companies and business partners. This will happen after your explicit consent. We will never sell your data to unauthorised third parties without your consent.

We may also share sections of our log file data with other parties for analytic reasons, including IP addresses. If your IP address is shared, it might be used to determine your exact location, as well as other technographics, such as connection speed, if you utilised the service in a shared location, and the device you used to access the site.

Furthermore, we may share your data with legal bodies in compliance with anti-money laundering legislation. When we need to process your data, but you refuse to provide them, we may not be able to perform our services and transfer you to a reputable brokerage service. In this case, we may cancel our service with you.

Note that data transfer may involve transferring your personal data outside the European Economic Area (EEA) or the UK. Feel free to contact us regarding the security measures we implement regarding any international transfer of data and check our How do we protect personal data? section below.

Does Yuan Pay use log files?

The use of log files is a normal procedure for Yuan Pay Group. When individuals browse websites, such files record their identities. This is something that every hosting company does as part of their data analysis procedures. Internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and potentially the number of clicks are among the data gathered by log files.

These are not linked or associated with any personally identifiable information you provide. The information is collected only to evaluate trends, manage the site, track users' movements on the site, and obtain demographic data in order to enhance user experience and website performance.

Does Yuan Pay use cookies?

Yuan Pay Group and our third-party partners may automatically collect certain data about your visit by using cookies, web beacons, and other similar technologies. To enhance your experience with Yuan Pay Group, we use cookies to track which portions of our site you have visited. A cookie is a small piece of data that is saved to your computer or mobile device by your web browser. Cookies are used to customise the information you see on our website, such as language preferences.

You can disable cookies via your browser. However, that may impact your experience on our site and your ability to use our partners’ services. Please see our Cookie Policy for further details.

Do we have any data retention policy?

To provide our services, we at Yuan Pay Group need to retain your details. We will retain your personal data only for as long as necessary for the purposes your information was retained. We may also retain data in order to comply with any applicable laws.

That said, we respect your control over your data. Thus, upon request, we will indicate the data collected from you and give you the right to amend or update inaccurate or incomplete personal information. Furthermore, you may request deletion or that we no longer use it. Note that deleting your information may impact your access to our services and those of our partners.

How do we protect personal data?

We at Yuan Pay Group employ novel security algorithms and protocols to ensure your personal details are safe and secure. We aim to provide top-notch administrative and physical safeguards to protect your personal details, including SSL protection. Note that SSL stands for Secure Sockets Layer, which is a security protocol based on encryption.

That said, when data is transmitted online, it’s impossible to guarantee 100% safety. You assume some risk when you provide data through us or any other third party. You are responsible for protecting your data, familiarising yourself with the privacy policies of the sites you visit, and your own responsible user behaviour.

Children’s privacy at Yuan Pay Group

The investment sector is risky. The Yuan Pay Group platform is not designed for use by children. We do not allow minors to access our services. Thus, we do not knowingly collect personal data from children under the age of 18.

If you become aware that some personal data from a child has been collected, inform us immediately, and we will delete the said account and details.

Policy amendments

Note that this Privacy Policy may be modified at any time without any prior notice. Continued use of the Yuan Pay Group site following any such changes will be deemed acceptance of such amendments. Thus, we recommend revising our policies frequently.

Contact

We at Yuan Pay Group value user privacy. Please do not hesitate to contact us if you have any queries or want further information about our Privacy Policy. A customer support agent will get back to you when available.